Respondus Lockdown Browser Student Download Mac
Online proctoring is offered by Respondus Lockdown Browser (RLDB) with Respondus Monitor to thwart exam or quiz cheating. It should be installed by students well in advance of any exam deadline to ensure that it functions properly on their computer.
Students should make sure all other windows and programs have been successfully closed before starting their quiz because some apps may still be active even after being entirely stopped and cause problems with their RLDB webcam.
How to Install
When viewing a quiz that your instructor has created, a link should show if Respondus Lockdown Browser or Monitor software download is necessary. You can download it for Macs or PCs by clicking it, but please allow plenty of time for installation as it can take some time. Aim to finish this at least 1-2 days before taking any quizzes that call for Respondus software installation.
Students will see a new icon on their desktop after the installation is finished, which they may double-click to open or, on Mac computers, choose from the Applications folder to activate. Students must launch this program and adhere to its instructions in order to finish setup and take the assessment test.
Students should uncheck Screen Sharing and Remote Login in their System Preferences before switching their Blackboard environment to Wichita State instead of their own personal one because Respondus Lockdown Browser requires specific system settings to be changed.
Students must enter into Blackboard with their WSUid and password after completing the setup process in order to access the course containing the assessment and take the quiz. Before starting to take it, they can click on its title to learn more about its restrictions.
If a webcam check is part of the exam, students must make sure their camera is operating properly. If they run across issues like “0x-AWS-xxx,” These errors, such as “Unable to connect to media server. Please wait,” could be the result of firewall or antivirus software blocking access. Contact your instructor right away so that they can offer alternate solutions if webcam checks fail.
When taking examinations in Canvas that call for using its Lockdown Browser, Respondus offers free support to students. The Help Center won’t be available for the Classic Exams and Quizzes though.
Installation Requirements
Students who need to record their camera during an exam must download Respondus Lockdown Browser. Once you’ve clicked the link supplied by their instructor, follow the on-screen directions to install it. Continue with the instructions until the application is installed and is available for quick access by clicking in their apps folder.
Although Respondus Lockdown Browser employs the same HTML engine and system components as Internet Explorer and Safari, some functions might not function on all hardware or operating systems.
A calculator and extended keyboard functionality (for inserting special characters and symbols) are two features and capabilities that Chromebooks are missing. Furthermore, because of security regulations that restrict it from being fully activated with specific hardware, LockDown Browser’s webcam functionality might not work properly on Windows 10 S mode.
In order to address any issues with Canvas or Respondus, Respondus offers a comprehensive troubleshooting guide and technical support via LiveChat. This support includes the minimum system requirements, such as having an Ethernet (wired) connection rather than a wireless one, a USB modem, or a laptop connect card connection – essential due to the bandwidth-intensive nature of Canvas and Respondus.
When Respondus software has been installed, please restart your computer and shut down any applications that use video cameras or webcams, such as Dropbox, Skype, Instant Messaging clients, Facebook, and BitTorrent. These applications could interfere with Respondus software and prevent it from working as intended.
The installation of LockDown Browser needs administrative access to your computer and your account username and password in order to be successful. Installation normally takes a few minutes, which may cause other computer operations to pause.
After the installation is finished, you may use Respondus to log in to your Cougar Courses (Canvas) test by using your WSUid and password. You will then be sent to the test environment.
Requirements for Take-At-Home Exams
Students must complete a set of actions on their computer or mobile device before taking an exam that uses Respondus Lockdown Browser. In this procedure, programs are updated, restarted, other video camera/webcam-using programs are closed (such as Dropbox, Skype, and instant messaging apps), and browser cookies and cache are cleared. It is highly advised that students do these tasks at least 10 minutes before the start of their exams.
Students must enter a class with an exam that needs Respondus Lockdown Browser by first logging onto Blackboard with their WSUid and password. They then open their exam by clicking on its title, follow the instructions on-screen, and finish it before shutting down Respondus Lockdown Browser and logging out of Blackboard. After finishing their exam, they can check their scores via “My Grades” or get in touch with their instructor for review if their results need more time to be taken into account.
Respondus Lockdown Browser may be a requirement for students taking Cougar Courses (Canvas) during curricular quizzes. Each computer is protected by this particular web browser, making it impossible for users to print, copy, leave an exam website, use other apps, or move to other websites when taking an online assessment. They can also activate Respondus Monitor, which uses a webcam to capture student activity.
Students should make sure they have a secluded, peaceful area to take a quiz or test that requires Respondus Lockdown Browser and Monitor in order to prevent cheating. Additionally, it could be advantageous for students to bring paper copies in case there are any technical issues with the test or quiz.
Students must make sure their iPads are fully charged and have a solid Wi-Fi connection before using them to take quizzes or tests that call for Respondus Lockdown Browser. Additionally, less recent versions of Internet Explorer (IE) may interfere with Respondus Lockdown Browser/Monitor software. If this happens, users should update IE to the most recent version before trying again. If troubles persist, they should get in touch with their teacher.
Requirements for On-Campus Exams
Respondus Lockdown Browser is required for students taking online tests on computers in classrooms or proctored places designated by the instructor. This browser restricts students from printing, copying, accessing other URLs, or using other applications while completing quizzes or examinations, allowing teachers to make sure that students were only using their authorized devices.
Students should make sure they get Respondus Lockdown Browser downloaded and installed at least 24 hours, ideally two days, before an exam. Make sure to provide enough time before starting their exam because downloading and installation can take anywhere between 15 and 30 minutes. Students should also check that their laptop satisfies all prerequisite system requirements for this software (please see the guidelines above for this process).
Students using the Respondus Lockdown Browser software may experience difficulties taking online tests. Link blocking during assessments (which typically occurs when accessing links within quizzes due to issues with Internet Explorer web browser components) and freezing or closing are a few examples of this. The last one necessitates uninstalling and reinstalling Respondus Lockdown Browser while directly logged into their system with full rights in order to resolve this.
Students attempting to take digital tests on campus but encountering issues with Respondus Lockdown Browser are unable to contact the student support desk at Wichita State University for assistance. They may be reached by phone at (785) 525-3000 or online, and students can also access live chat support around-the-clock on their website. Their qualified staff is available Monday through Friday, 8am to 5pm CST.